We recently did a CANTV 21 Hotline show with Sharon Aby. Sharon noted that a good sales person follows the four step process of Education, Awareness, Consideration and then Closing the Sale. You can see Sharon on this clip.
The entire interview is available on line at:
You can see Sharon Aby in person at our Workshop, Stepping up to 21st Century Selling on September 14th. Registration information is at: http://bit.ly/21CenturySelling